How to sign up for the Satisfaction Guarantee?
Follow these 4 simple steps
Buy an Xbox One S from the UK Microsoft online store before 31 December 2017 (extended promotional period)
2. Sign Up
Sign up for the Xbox One S Satisfaction Guarantee within 14 days of purchase.
3. Play & Enjoy
Play and enjoy your Xbox One S.
4. Claim & Return
If not satisfied, submit a claim for a refund within 60 days of purchase. Once your claim is validated, return your product for free and your refund will be issued within 30 days.